Welcome to the RDI - Regiscope Digital Imaging, LLC.

Online Customer Support & Resource Portal

About our Support & Resource Portal

Our goal is to provide you with the resources and information you need to resolve any issues you may encounter. Our team of experts has carefully crafted articles and tutorials to help you solve most of the support problems you might encounter. We understand that things don't always go as planned, but rest assured that we are here to assist you every step of the way. Don't hesitate to reach out if you need additional help - we're here to support you!
Visitor / Cargo
RDI - Regiscope Digital Imaging, LLC offers two Visitor and Cargo management products, RDI Cargo Mobile and the Legacy Visitor Management System.
RDI Cargo Mobile leverages our cloud-based global infrastructure to provide businesses with a powerful and reliable Visitor and Cargo management solution. The product connects through our rugged Panasonic FZ-N1 mobile unit and runs through a strictly controlled user interface, ensuring that only authorized personnel have access to sensitive information. The advanced features of RDI Cargo Mobile, such as real-time tracking and enhanced security, are made possible through its seamless integration with our cloud infrastructure. This not only provides businesses with the peace of mind that comes from knowing their information is secure, but also enables them to access real-time data and insights from anywhere, at any time.

To get help with our
RDI Cargo Mobile Product
click here

The Legacy Visitor / Cargo Management System was a traditional RDI computer-based solution that provided robust and reliable visitor management capabilities for many businesses for many years. It was built with various connected components, including a Dymo printer for badges, a laser printer for gate and yard passes, and flatbed scanners for scanning services. This system was a trusted and well-established solution for visitor management, offering businesses a reliable and user-friendly way to manage visitors on-site. Although the Legacy Visitor Management System is no longer actively sold, we continue to support existing customers and ensure that they have access to the tools they need to effectively manage their visitors. With its proven track record and robust features, the Legacy Visitor Management System was a valuable solution for businesses looking to streamline their visitor management processes.

To get help with our
Legacy Visitor / Cargo Management System
click here

Check Cashing & POS
In addition to the Legacy Visitor Management System, we currently offer a Legacy Check Cashing and POS system. This system is still available for sale, but is expected to reach End of Life (EOL) in Q3 2024, at which point no new units will be sold. However, this is subject to change based on market conditions and customer demand. The Check Cashing system was designed to meet the unique needs of check cashing businesses and could include both 1D barcode and 2D driver's license scanners. Like the Cargo Mobile solution, all new Check Cashing systems are sold connected to our cloud services, providing customers with real-time data and insights, as well as enhanced security and reliability. Despite the expected EOL, our Check Cashing and POS system remains a valuable solution for businesses looking to streamline their check cashing processes and improve their overall operational efficiency.

To get help with our
Legacy Check Cashing / POS Systems
click here

RDI How-To's Section
The "How-To's" section is a comprehensive resource designed to assist our customers in navigating our products and services. We understand that everyone has different needs, which is why our How-to section is broken down into two main markets: Visitor/Cargo and Check Cashing POS. This categorization allows for a more tailored approach, ensuring that our customers can easily find the information they need to make the most of our offerings. The step-by-step instructions, accompanied by clear and concise explanations, make it easy for customers to understand and implement the processes. Whether you are new to our products or an experienced user, the How-to section is a valuable resource that will help you get the most out of your investment.
Visitor / Cargo
Check Cashing POS
What's My IP Address?
Your IP Address:
Ashburn Virginia 20147 United States
Contact Us
You Still Have Some Questions?
Send SMS to Support
Our SMS support feature is designed to provide our customers with quick and convenient access to support 24 hours a day. By sending SMS messages, customers can receive prompt responses and quickly resolve any issues they may be experiencing. This feature is particularly useful for those who require a faster response than what can be provided through email or phone support. It is important to note that this line is exclusively for SMS services and cannot be used for voice calls. Additionally, customers can only send one picture at a time and videos are not supported. The SMS support feature provides an efficient and accessible way for our customers to receive the assistance they need, anytime and anywhere.
Our Current List of Sold Consumable Assets
Please note that all prices displayed on this portal are subject to fluctuations, availability and may be altered without prior notice. It is important to keep in mind that the prices shown here are not guaranteed and may be updated at any moment without giving a warning. As such, we advise all our customers to be aware that the prices they see here are subject to change and may not remain the same. We appreciate your understanding in this matter.
1D Scanner
part: rdi_1d_scanner
ID Barcode Scanner
6 Outlet Power Strip - 10FT
part: 043180140920
6 Outlet Power Strip - 10FT
Brother Printer
part: rdi_TD-4550DNWB
Leased with FZ-N1 Units
contact us for price
Brother Printer - Pocket Jet 7
part: rdi_PJ763MFI
Leased with FZ-N1 Units
contact us for price
Cat6 Networking Cable - 10FT
part: X001HA7GZ5
Cat6 Networking Cable - 10FT Blue
Check Scanner CX30
part: rdi_digitalcheck_cs30
CX30 POS Check Scanner
Check Scanner TS240-250
part: rdi_digitalcheck_ts240250
Check Scanner TS240-250
Custom Archive Report Digital Download Audit
part: rdi_digital_download_archive_audit:
Secure Digital Download Audits
Custom Archive Report DVD Audit
part: rdi_dvd_archive_audit:
DVD Audits
Custom Archive Report USB Audit
part: rdi_usb_archive_audit:
USB Key Audits
Digital Check Cleaning Card Case - 15 Cards
part: rdi_digital_check_cleaning_case_15
Case - 15 Cards / CX30 / TS215-240
DL Scanner
part: rdi_eseek_wand
DL Scanner/Wand
part: rdi_2d1d_wand
DL Parsing / 1D Scanning
Document Scanner
part: rdi_epkowa_epson
Espon Document Scanner
Document Stands - Magnetic
part: rdi_718103359344
Mesh Document Holder - Leased with FZ-N1 Units
contact us for price
Dymo Printer
part: rdi_dymo_printer
Label Printer for Visitor Systems
FedEx Shipping
part: rdi_fedex_ship:
FedEx Shipping
contact us for price
FedEx Shipping Return Service
part: rdi_fedex_ship_rs:
FedEx Shipping Return Service
contact us for price
HDMI to VGA Dongle
part: rdi_hdmi_vga_dongle
HDMI to VGA Dongle
IP Address Whitelising - Service Domain *.regiscope.net
part: rdi_service_whitelisting
Service Domain IP Whitelisting
contact us for price
Keyboards - Full POS
part: usb_hub_keyboard
USB Hub Keyboards
Keyboards Bluetooth
part: rdi_X00299M68F
Leased with FZ-N1 Units
contact us for price
Keytags Pack / Gen Blue
part: rdi_pack_keytags
17 Sheets Per Pack
LB3663 - 6 Rolls
part: 700908000880
100 Sheets per Roll - Brother Printers
Monitor for RDI Computer
part: rdi_minitor
19' Monitors
Panasonic FZ-N1 Docking Stand
part: rdi_FZ-VCBN11U
Leased with FZ-N1 Units
contact us for price
Panasonic FZ-N1 Docking Stand PSU
part: rdi_885170390911
Leased with FZ-N1 Units
contact us for price
Panasonic FZ-N1 Toughbook
part: rdi_ps_fzn1_tb_1
Leased Unit 36 Months
POS Printer
part: rdi_pos_printer
USB Epson / Bixolon
RD004U1S - 4x2 Badges / 1445BPR
part: 700908006264
Plain 1445BPR
RDI Computer
part: rdi_computer
RDI Client Computers
RDI Dual Camera Stand
part: rdi_cam_stand
Dual RDI Camera Stand
Signature Slips
part: rdi_sig_slips_500
Pack of Signature Slips - 500SPP
UPS Shipping
part: rdi_ups_ship:
UPS Shipping
contact us for price
UPS Shipping Return Service
part: rdi_ups_ship_rs:
UPS Shipping Return Service
contact us for price
USB Optical Mouse
part: rdi_optical_mouse
USB Optical Mouse - Any Style
USB Serial Adapters
part: rdi_usb_2_serial
USB Serial Adapter
USB to Parallel Adapter
part: rdi_usb_parallel
USB to Parallel Adapter
Visitor Badges / 2 Color Generic / 300BPR
part: rdi_visitor_badge_2color_gen
Red/White 300 Badges Per Roll